Remember how I posted a few months ago that I couldn’t get an iPhone until October because of the equipment upgrade clause? Yeah.
Here’s the screenshot from AT&T’s webpage. I’ve removed my phone number and account number.
Now, here’s the same screen after I went into a store two days ago because this CrapJack (the third one in under a year) is making screeching noises at people on the other end. He told me he could do nothing for me about letting me buy a new phone cause this one is CRAP, but he could sure change out my SIM card (it’s been done before, by the way).
Here’s the same screenshot now. Notice anything different? Like the upgrade date?
What the hell is going on, AT&T? I just try and be a loyal customer and you decide to pick a fight with me? It’s going down now. I’m NOT a happy camper. I wanted to LIKE AT&T, not hate their guts. I WANT to like them, and they’re trying to screw ME over.
If ANYONE has any clue what’s going on, please enlighten me. Anyone work at an AT&T store?
Colin
I took the screenshot two weeks before I went into the store to email to someone else and ask them about the wording – to see if they thought I could upgrade or not. I just happened to have it in my sent folder so when I saw the date had changed, I went back to make sure I wasn't remembering wrong.
Why would you need to take a screen shot before you went in? Seems you were expecting something bad to happen, not like i blame you.